Call Center Resources is a U.S.-based business process outsourcing firm that designs and operates customer care, survey, lead generation, and third-party verification programs. We work with companies in energy, utilities, telecommunications, healthcare, insurance, and related regulated sectors.
Founded in 2004 and headquartered in Superior, Wisconsin, the company focuses on high-quality, compliant operations rather than volume-based offshore models. Programs are built around the specific requirements of each client’s industry, including data security, documentation standards, and regulatory expectations..
Leadership
Dave Buss is the CEO and Managing Partner.
Where we sit
The main office is in Superior, Wisconsin. Work is also handled from the Southeast. Clients are across the country, mostly in regulated industries where the agents need to know the product and the rules.